therapyConnect’s Privacy Policy
Date of last revision: May 30, 2014.
We want to earn your trust by being transparent about how therapyConnect works. You should read this policy in its entirety, but should pay particular attention to these three highlights:
therapyConnect is designed to make it easy for you to share your information with anyone you want. You decide how much information you feel comfortable sharing on therapyConnect and you control how it is distributed through your sharing settings. You should review the sharing settings and change them if necessary to reflect your preferences. You should also consider your settings whenever you share information.
therapyConnect is not just an app. It is also a service for sharing your information on therapyConnect-enhanced applications and websites. You can control how you share information with those third-party applications and websites through yourapplication settings and you can learn more about how information is shared with them on our About Platform page. You can also limit how your friends share your information with applications through your contact list.
therapyConnect is a free service supported primarily by advertising. We will not share your information with advertisers without your consent. We allow advertisers to select characteristics of users they want to show their advertisements to and we use the information users share with us to serve those advertisements.
1. Introduction
Questions. If you have any questions or concerns about our privacy policy, contact our privacy team through this our main website www.truetherapydata.com.
Scope. This privacy policy covers all of therapyConnect. It does not, however, apply to entities that therapyConnect does not own or control, such as therapyConnect-enhanced applications and websites. By using or accessing therapyConnect, you agree to our privacy practices.
Parental participation. We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet and we encourage parents to teach their children about safe internet use practices.
2. Information We Receive
Information you provide to us:
Personal information. When you sign up for therapyConnect you provide us with your basic and work related information. During the registration process we give you the opportunity to provide additional profile information, such as where you went to school and where you work, and to add a picture of yourself, to help your friends connect with you. In some cases we may ask for additional information for security reasons or to provide specific services to you. Once you register you can visit your profile at any time to add or remove personal information about yourself. You can add basic information about yourself, such as information about your hometown, family, relationships, and your political and religious views. You can also add other information about yourself including your activities, interests, contact information, as well as more information about your education and job history.
Content. One of the primary reasons people use therapyConnect is to share content with others. Examples include when you create a treatment plan, upload or take a photo, upload or record a video, share a link, create an event or a group, make a comment, write something on someone’s Wall, write a note, or send someone a message. If you do not want us to store metadata associated with content you share on therapyConnect (such as photos), please remove the metadata before uploading the content.
Transactional Information. We may retain the details of transactions or payments you make on therapyConnect. However, we will only keep your payment source account number with your consent.
Friend Information. We offer contact importer tools to help you upload your friends’ addresses so that you can find your friends on therapyConnect, and invite your contacts who do not have therapyConnect accounts to join. If you do not want us to store this information, visit this help page. If you give us your password to retrieve those contacts, we will not store your password after you have uploaded your contacts’ information.
Location Information. When you share your location with others or add a location to something you post, we treat that like any other content you post (for example, it is subject to your privacy settings). If we offer a service that supports this type of location sharing we will present you with an opt-in choice of whether you want to participate.
Information we collect when you interact with therapyConnect:
Site activity information. We keep track of the actions you take on therapyConnect, such as adding a friend, becoming a fan of a therapyConnect Page, joining a group or an event, creating a photo album, sending a gift, poking another user, indicating you “like” a post, attending an event, or authorizing an application. In some cases you are also taking an action when you provide information or content to us. For example, if you share a video, in addition to storing the actual content you uploaded, we might log the fact you shared it.
Access Device and Browser Information. When you access therapyConnect from a computer, mobile phone or other device, we may collect information from that device about your browser type, location, and IP address, as well as the pages you visit.
Cookie Information. We use "cookies" (small pieces of data we store for an extended period of time on your computer, mobile phone, or other device) to make therapyConnect easier to use, to make our advertising better, and to protect both you and therapyConnect. For example, we use them to store your login ID (but never your password) to make it easier for you to login whenever you come back to therapyConnect. We also use them to confirm that you are logged into therapyConnect, and to know when you are interacting with therapyConnect Platform applications and websites, our widgets and Share buttons, and our advertisements. You can remove or block cookies using the settings in your browser, but in some cases that may impact your ability to use therapyConnect.
Information we receive from third parties:
Advertisements. Sometimes the advertisers who present ads on therapyConnect use technological methods to measure the effectiveness of their ads and to personalize advertising content.
Links. When you click on links on therapyConnect you may leave our site. We are not responsible for the privacy practices of other sites, and we encourage you to read their privacy statements.
4. How We Use Your Information
We use the information we collect to try to provide a safe, efficient, and customized experience. Here are some of the details on how we do that:
To manage the service. We use the information we collect to provide our services and features to you, to measure and improve those services and features, and to provide you with customer support. We use the information to prevent potentially illegal activities, and to enforce our Statement of Rights and Responsibilities. We also use a variety of technological systems to detect and address anomalous activity and screen content to prevent abuse such as spam. These efforts may on occasion result in a temporary or permanent suspension or termination of some functions for some users.
To contact you. We may contact you with service-related announcements from time to time. You may opt out of all communications except essential updates on youraccount notifications page. We may include content you see on therapyConnect in the emails we send to you.
To serve personalized advertising to you. We don’t share your information with advertisers without your consent. (An example of consent would be if you asked us to provide your shipping address to an advertiser to receive a free sample.) We allow advertisers to choose the characteristics of users who will see their advertisements and we may use any of the non-personally identifiable attributes we have collected (including information you may have decided not to show to other users, such as your birth year or other sensitive personal information or preferences) to select the appropriate audience for those advertisements. For example, we might use your interest in soccer to show you ads for soccer equipment, but we do not tell the soccer equipment company who you are. You can see the criteria advertisers may select by visiting our advertising page. Even though we do not share your information with advertisers without your consent, when you click on or otherwise interact with an advertisement there is a possibility that the advertiser may place a cookie in your browser and note that it meets the criteria they selected.
To serve social ads. We occasionally pair advertisements we serve with relevant information we have about you and your friends to make advertisements more interesting and more tailored to you and your friends. For example, if you become a fan of a Page, we may display your name and profile photo next to an advertisement for that Page that is displayed to your friends. We only share the personally identifiable information visible in the social ad with the friend who can see the ad. You can opt out of having your information used in social ads on this help page.
To supplement your profile. We may use information about you that we collect from other therapyConnect users to supplement your profile (such as when you are tagged in a photo or mentioned in a status update). In such cases we generally allow you to direct how that information is shared in your privacy settings or give you the ability to remove the content (such as allowing you to remove a photo tag of you) or limit its visibility on therapyConnect.
To make Suggestions. We use your profile information, the addresses you import through our contact importers, and other relevant information, to help you connect with your friends, including making suggestions to you and other users that you connect with on therapyConnect. If you want to limit your visibility in suggestions we make to other people, you can adjust your search visibility privacy setting, as you will only be visible in our suggestions to the extent you choose to be visible in public search listings. You may also block specific individual users from being suggested to you and you from being suggested to them.
5. How We Share Information
therapyConnect is about sharing information with others — friends and people in your networks — while providing you with privacy settings that you can use to restrict other users from accessing your information. We share your information with third parties when we believe the sharing is permitted by you, reasonably necessary to offer our services, or when legally required to do so. For example:
When you make a payment. When you enter into transactions with others or make payments on therapyConnect, we will only share transaction information with those third parties necessary to complete the transaction and will require those third parties to agree to respect the privacy of your information.
When you invite a friend to join. When you ask us to invite a friend to join therapyConnect, we will send your friend a message on your behalf using your name. We may also send up to two reminders to them in your name. If your friend does not want us to keep their information, we will remove it at their request on this help page.
When you choose to share your information with marketers. You may choose to share information with marketers or electronic commerce providers that are not associated with therapyConnect through on-site offers. This is entirely at your discretion and we will not provide your information to these marketers without your consent.
To help your friends find you. By default, we make certain information you have posted to your profile available in search results on therapyConnect to help your friends find you. However, you can control who has access to this information, as well as who can find you in searches, through your privacy settings. We also partner with email and instant messaging providers to help their users identify which of their contacts are therapyConnect users, so that we can promote therapyConnect to those users.
To give search engines access to publicly available information. We generally limit search engines’ access to our site. We may allow them to access information set to the “everyone” setting and your public search listing (but you can turn off your public search listing in your privacy settings).
To help improve or promote our service. Sometimes we share aggregated information with third parties to help improve or promote our service. But we only do so in such a way that no individual user can be identified or linked to any specific action or information.
To provide you with services. We may provide information to service providers that help us bring you the services we offer. For example, we may use third parties to help host our website, send out email updates about therapyConnect, remove repetitive information from our user lists, process payments, or provide search results or links (including sponsored links). These service providers may have access to your personal information for use for a limited time, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.
To advertise our services. We may ask advertisers outside of therapyConnect to display ads promoting our services. We may ask them to deliver those ads based on the presence of a cookie, but in doing so will not share any other information with the advertiser.
To offer joint services. We may provide services jointly with other companies, such as the classifieds service in the therapyConnect Marketplace. If you use these services, we may share your information to facilitate that service. However, we will identify the partner and present the joint service provider’s privacy policy to you before you use that service.
6. How You Can View, Change, or Remove Information
Viewing and editing your profile. You may change or delete your profile information at any time by going to your profile page and clicking ”My Account.” Information will be updated immediately. While you cannot delete your date of birth, you can use the setting on the info tab of your profile information page to hide all or part of it from other users.
Delete uploaded contacts. If you use our contact importer to upload addresses, you can later delete the list on this help page.
Deactivating or deleting your account. If you want to stop using your account you may deactivate it or delete it. When you deactivate an account, no user will be able to see it, but it will not be deleted. We save your profile information (friends, photos, interests, etc.) in case you later decide to reactivate your account. Many users deactivate their accounts for temporary reasons and in doing so are asking us to maintain their information until they return to therapyConnect. You will still have the ability to reactivate your account and restore your profile in its entirety. When you delete an account, it is permanently deleted. You should only delete your account if you are certain you never want to reactivate it. You may deactivate your account on youraccount settings page or delete your account on this help page.
Limitations on removal. Even after you remove information from your profile or delete your account, copies of that information may remain viewable elsewhere to the extent it has been shared with others, it was otherwise distributed pursuant to your privacy settings, or it was copied or stored by other users. However, your name will no longer be associated with that information on therapyConnect. (For example, if you post something to another user’s profile, and then you delete your account, that post may remain, but be attributed to an “Anonymous therapyConnect User.”) Additionally, we may retain certain information to prevent identity theft and other misconduct even if deletion has been requested.
Backup copies. Removed and deleted information may persist in backup copies for up to 15 days, but will not be available to others.
7. How We Protect Information
We do our best to keep your information secure, but we need your help. For more detailed information about staying safe on therapyConnect, visit the therapyConnect Security Page.
Risks inherent in sharing information. Although we allow you to set privacy options that limit access to your information, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your information. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on therapyConnect will not become publicly available. We are not responsible for third party circumvention of anyprivacy settings or security measures on therapyConnect. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
Report Violations. You should report any security violations to us on this help page.
8. Other Terms
Changes. We may change this Privacy Policy pursuant to the procedures outlined in the therapyConnect Statement of Rights and Responsibilities. Unless stated otherwise, our current privacy policy applies to all information that we have about you and your account.
Consent to Collection and Processing in the United States. By using therapyConnect, you consent to having your personal data transferred to and processed in the United States.
Defined Terms. "Us," "we," "our," "Platform" and "therapyConnect" mean the same as they do in the Statement of Rights and Responsibilities. “Information” and “content” are used more generally and interchangeably here than in the Statement of Rights and Responsibilities unless otherwise limited by the context.